Frequently Asked Questions ( FAQ)

A catering procurement and management tool for the aviation industry. Private Flight is passionate about delivering 24-hour global support with our extensive knowledge and experience that will assist with the consistency of service and cost control associated with the management of inflight catering.

The end users of our technology are private aircraft operators such as charter and management companies, private airlines, private companies, aircraft owners, royals, governments, cargo companies and military forces.

Private Flight collaborates with over 2,000 specialized VIP in-flight catering providers in more than 175 countries. Our partners include airline catering companies, specialized VIP caterers, hotels, and restaurants, all dedicated to delivering top-quality inflight catering tailored for aviation.

A level of inflight catering service that reflects the experience VIPs are accustomed to in highly rated restaurants or even their private estates. By consistently mastering the presentation and delivery involved with inflight catering, our customers' cabin crew need to be able to meet and exceed the expectations of their VIP guests.

We do not produce or prepare food, instead we offer the software and support to enable our clients to source and deliver VIP in-flight catering. Private Flight oversees a global supply chain of 2000+ catering partners spanning 175+ countries that guarantee a high standard of on-board cuisine for a premium travel experience.

No, we are not an airline. We operate internationally, developing innovative software that offers our clients a comprehensive inflight catering management solution.

Private Flight has created a new global catering eco-system that has seen the industry shift from antiquated manual processes to an automated global transparent web-based approach.

Inflight catering is crucial to a successful journey. Our mission is to enhance the VIP travel experience by innovating and simplifying traditional catering processes. Using advanced technology, we provide transparency, cost control, and efficiency in the private aviation catering industry, ensuring every meal meets the high standards passengers expect.

Yes. Based on the providers availability, our global network and real-time software allow for efficient, and last-minute orders. We offer high reliability through local partnerships and a dedicated 24/7 operations team.

Yes, security is a top priority at Private Flight. We use industry-leading encryption and a 5-star security-rated infrastructure. All transactions are processed securely via Stripe, and user data is protected by GDPR-compliant protocols.

No, we don't currently provide an API for integration purposes, but we may be able to accommodate this request in the near future.