We Make Inflight Catering
More Efficient
With Private Flight, you gain access to a streamlined platform designed to optimise your daily operations. From catering procurement to real-time order management and financial visibility, our tools help you reduce complexity, elevate client satisfaction, and improve profitability without compromising flexibility or control. Backed by Customer Success Managers and 24/7 order oversight to ensure organisational consistency and control.
Cost Control & Management
Global Capability
Knowledge & Expertise
Passenger Experience
24/7 Support
Key Features of the
Catering Management Platform
01
Cost Control & Management
One of the vital roles Private Flight plays is to reduce annual catering expenditure through smarter procurement practices. With price transparency at the point of ordering and pre-agreed terms with providers, you benefit from clear, predictable invoicing with no hidden costs. The platform also delivers accurate, timely reporting to support effective procurement management, helping you maximise profitability in commercial operations or ensure value for money when acting on behalf of aircraft owners.
02
Global Capability
The Private Flight Platform connects you with more than 2000 caterers, hotels, and restaurants across 175+ countries. Providers could also be engaged on an ad-hoc basis as long as they meet Private Flight’s quality and safety standards, meaning they will be added to the network and made immediately available for future use through the system.
03
Knowledge & Expertise
Private Flight has developed a customised ordering and logistics system for VIP inflight catering which is second to none. The system is the culmination of 20+ years of industry experience and our commitment to continuous design improvement in partnership with customers. Our Catering Management Platform has helped the industry shift away from antiquated manual processes to an automated, transparent web-based approach. Our Platform has been built using best-in-market technologies and has a 5-star security rating.
04
Passenger Experience
Working with Private Flight helps you deliver a high-quality passenger experience with maximum safety and care, every time. The Platform captures passengers through favourite menu templates, enabling your team to provide a consistent yet personalised service. Passenger feedback can also be collected and shared with both the catering provider and your team to support continuous improvement and elevate service standards.
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05
24/7 Support
Private Flight supports your team in delivering a service that is predictable, complete, and consistent across aircraft, locations, and the individuals presenting it. The Platform sends automated notifications to all stakeholders, including your key teams, at key steps throughout the order fulfilment process, ensuring clarity and coordination. Backed by a multi-lingual support team available 24/7, we’re here to help source caterers and ensure successful, seamless delivery whenever needed.
Trusted by
Clients
Thank you, Private Flight team, for managing catering confirmations and clarifications efficiently, and ensuring clear communication throughout. The platform made it easy to stay aligned and in control at every step.
Client
I’m genuinely impressed by the Private Flight team’s professionalism and commitment. Their round-the-clock availability, along with a platform that performs reliably and intuitively, gives us the confidence to manage inflight catering at any time.
Flight Attendant
The tool provided by Private Flight help simplify catering coordination, even in time-sensitive situations. Communication is clear.
Operations Manager
