PRIVACY POLICY 

Effective Date: January 1, 2025
 
TECHNOLOGY
The heart of our product and service is our technology. On a more technical level, Private Flight’s technology combines multiple partner sites into one code base. Our platform is built using the very latest advances in Microsoft technologies, utilising .NET Core and backed by anAzure SQL database cluster. The core architecture has been custom-built from the ground up in order to meet the exacting specifications and requirements involved in an enormous supply chain and a complex multinational environment.
Our hosting and delivery infrastructure has been designed with the highest level of security in mind. This is complemented by our close partnership with Azure. We also utilise Content Delivery Network (CDNs) to serve content from the closest server to you via Azure CDN’s 192 servers worldwide, delivering a faster and smoother experience

SECURITY
As part of our commitment to best-in-class security, our platforms undergo regular in-depth security audits and penetration testing conducted by reputed security companies. Each environment has achieved the highest possible rating, being a Security Audit Grade: A+.
All identified vulnerabilities have been remediated, and certifications are available for verification on request.
Access to our platform over the web is secured by SSL (HTTPS), ensuring all data on the platform is encrypted. Basically, your data has the same level of encryption and security that is utilised across the banking industry.
Our hosting infrastructure is located within Azure, enterprise-grade hosting facilities. Access is strictly restricted to authorised personnel by a combination of biometric systems and onsite security guards.
 
User Access
Other than authorised Private Flight personnel (for purposes of monitoring and support), no one has access to your account unless you have invited them. They will also be set with a level of user permission selected by you. Users can be removed at any time. All users are subjected to an automatic logging system, which records every transaction and change made so that there is complete transparency in order for managers to review their users’ activity.
 
User Passwords
Users must choose a strong password. Repeated password failures will result in accounts being automatically locked. Should you leave your computer unattended for an extended period, you will be automatically logged out of our system.
 
 
DATA PROTECTION
All customer data is backed up daily to ensure that in the case of a disaster, your data is safe. Customer data is encrypted at rest and always transmitted securely.

PRIVACY POLICY

Introduction
During your visits to the Private Flight website, you may be asked to provide us with “personal information”(i.e., information about an identifiable natural person which allows that person to be identified).
Private Flight has developed the following Privacy Policy to describe when we collect personal information, what we use it for, and who we may disclose it to. By providing personal information to us via this site you are consenting to its use in accordance with this policy.

When do we collect personal information?
We collect personal information when:
•    it is necessary to provide the goods or services you have requested;
•    you have expressly consented to us collecting that information;
•    it is necessary to protect or enforce our legal rights or interests or to defend any claims made against us by any person (including you);
•    it is required by law.

Use of ‘cookies’
A cookie is a piece of programming that enables us to customise services on our website to the interests of the user. For example, a cookie can be used to store registration information so that you do not need to re-enter that information on a subsequent visit to the site. We may send cookies to your computer while you are accessing the Private Flight website.
However, we do not use them to collect any personal information about you, although we may collect non-attributed (anonymous) information regarding your use of this site. Some web browsers enable you to decline the receipt of cookies. If you utilise this function, you will still be able to access this site, albeit without some enhancement features.

What do we use your personal information for?
Private Flight will use the information you provide to us to:
•    Arrange and provide the services you order through our website.
•    Keep in contact with you throughout the product or service delivery process.
•    Invoice and arrange payment of the price for products and/or services provided to you through us.
With your permission, we will:
•    Keep you up to date with information about services provided by us, our partners, and providers.
•    Send you information we think you may find useful, including information about new products and services we may be offering or plan to offer.
Personal information loaded into our database such as client and passenger information (likes, dislikes, preferences, restrictions, order details, etc.) will not be disclosed to any person or company in a method that will identify that individual or group of individuals.
Private Flight may disclose aggregate statistics about its clients and applicants in order to describe its services to prospective partners, advertisers, and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information.
Private Flight may disclose personal information if required to do so by law or if it believes that such action is necessary to protect and defend the rights, property, or personal safety of Private Flight.

Storage and protection of your personal information
Private Flight places great importance on the security of all personally identifiable information associated with its clients, partners, and providers. We have high-level security measures in place to attempt to protect against the access, loss, misuse, and alteration of personal information data under our control. While we cannot ensure or guarantee that loss, misuse, or alteration of data will not occur, we use our best efforts to prevent this.

Accessing your personal information
You have a legal right to a copy of all the personal information we hold about you. You also have a right to correct any errors in that information. You have the right to prevent us from using your personal information for direct marketing purposes.

Private Flight Switzerland AG
contact@private-flight.com

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