Ask any cabin crew member how long their last catering order took to coordinate. Then ask their fleet operator how much it actually cost. Both answers will surprise you. There is a cost sitting inside almost every private aviation operation that has no formal owner, no KPI, and no regular review cycle. It does not appear on any management report. It is not discussed at the monthly operations review. And yet it is quietly consuming a minimum of 16% of every catering budget — e
