Interview With Iuliia Iakovtseva: How a Catering Platform Changed My Workflow

In the fast-paced world of private aviation, the cabin crew is the ultimate orchestrator of the passenger experience. We recently spoke with Iuliia Iakovtseva, a Cabin Crew Instructor and seasoned VIP Flight Attendant, about her workflow and how Private Flight's Catering Management Platform has become an indispensable tool in her demanding role.

In this candid interview, she discusses how a combination of smart tools and dedicated support has not only saved her valuable time but also allowed her to focus on what matters most: delivering an unparalleled experience for her passengers.

Iuliia shares how the platform's advanced features and dedicated support allow her to focus less on logistics and more on delivering exceptional service.

Iuliia Iakovtseva, Cabin Crew Instructor & Team Leader SkyLady

How has the Catering Management Platform improved your workflow (by showing how it worked for you)?

As a VIP Flight Attendant, every detail matters - from timing to precision in service - and the Private Flight Catering Management Platform has truly become a reliable partner in my daily workflow.

What are the real benefits you have experienced (e.g., hours saved, fewer errors, smoother operations)?

What impressed me most was the user's advanced training provided by the team. It taught me how to save and recall previous orders effortlessly, how to make the best use of the “Favorites” feature, and even how to copy services from one cabin to another. These functions have saved me valuable time and ensured I can deliver a seamless experience on board.

Another aspect I truly appreciate is the 24/7 support from the team. No matter where I am in the world, I know I can rely on them to assist me.

How has your day-to-day as a VIP Flight Attendant improved (e.g., less stress, more time for passengers)?

Thanks to this combination of smart tools and dedicated support, my day-to-day routine feels lighter and more efficient. I step onto each flight with confidence, free to dedicate my full attention to my passengers, knowing that every detail behind the scenes has been thoughtfully arranged.

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Thank you to Iuliia Iakovtseva for sharing her insights. Private Flight's Inflight Catering Platform is built to empower cabin crew professionals to deliver world-class service with efficiency and ease.

Discover more and explore Private Flight's plans → here.